I was extremely satisfied with the services that didlaw afforded me at a time when I was unable to represent myself with my employers. I already felt the stress and anxiety lift from the first interaction I had with them and they were thoroughly diligent and supportive throughout the entire process and I would have no hesitation in recommending didlaw to anyone.
The speed with which my situation was taken on board, understood and acted upon was excellent and very re-assuring. Throughout our dealings both empathy and communication were excellent. I would have no hesitation in recommending the firm.
You provided advice & direction, which resulted in an outcome I had not expected. Your negotiating skills & legal knowledge is superlative. Most impressive was the kindness & honesty shown to me during this difficult experience. Thank you Karen for bringing light into a dark place. Your professionalism in fighting my corner helped me quit self pity and get on with my life. You are inspirational. I would recommend you to anyone caught in employment difficulties.
I am thoroughly impressed by your knowledge and professionalism and in particular with the tact and diplomacy with which you dealt with my claim. Without your patience, understanding and constant reassurance I would not have come through this horrible episode with my head held high. Thank you for your unstinting support and encouragement.
I was impressed with the speed with which didlaw assessed my employment problem and clearly and convincingly motivated me to take the action that I did. Previously I had been reticent with the course of action suggested by Karen to solve my problem but her confidence gave me the necessary motivation and the outcome was quick and positive for my Company. Nine months on I am extremely grateful to all at didlaw for their advice, efficiency and positive effect their support has had on my business.
MB, Business client, Surrey
Thanks Karen. I know it’s your job, but compared with my last solicitor you do have an extra ingredient which puts you a cut above the rest. You are a phenomenal solicitor. Being represented by a professional of your calibre is a rare find.
didlaw dealt with my case in an effective and sensitive manner. They were open and honest and helped me to a positive outcome with minimum stress. Quality service from nice people.
Considering the complexity of employment law everything was explained in simple easy to understand terms. You put in a lot of effort in such a small time span.
I was having a very difficult time with my employers and didlaw gave me the support and legal clout that I needed in order to reach a satisfactory conclusion. I found everyone at didlaw to be very helpful, friendly and easy to talk to. In particular, I was always treated with great respect and never felt “put down”, stupid or rushed when speaking to didlaw staff about my employment matter, I could say all that I wanted/needed to say and was always listened to.
SD, West Sussex
Very thankful that I obtained a Compromise Settlement that should enable me to resume my career. Very lucky that I was recommended to your services.
My only regret is not knowing about Karen Jackson at didlaw years ago as I know she would have helped me and saved so much lost time.
I am extremely satisfied with the service and advice I have been given. Karen is great.
ND, Business client, London
Thank you so much for everything you have done Karen. You have been a really great support to us as well as an inspiring and energising motivator, during a very painful and difficult period for us. I really appreciate not just the practical advice but also the spirit in which you have guided us through. It has been absolutely invaluable. I can’t tell you how, following our first meeting with you, I felt so much more confident and protected in the situation. The way you guided us and supported us through the last few weeks has made a really unpleasant situation bearable and hopeful at every turn. Thank you so much.
Today is the first day of the future, and it looks brighter now.
Work was done to time and within the original estimate – the whole process took the problem away from me and buffered me from having to deal with irritations and distractions when my time was better spent on value add activities. Thank you.
I have referred a number of my patients to didlaw. They have found either initial advice or ongoing management of their legal problems extremely helpful. Sound, empathetic help particularly at a time of crisis is very therapeutic.
Although I requested your legislative services I received far more than that. Your moral support throughout the difficult times I’ve been through has been more than I would have hoped for. It is true, you’re not just another law firm!
didlaw: A legal resource like no other. Facing up to the realities of employment legislation is a daunting prospect for any business, particularly when things go wrong. Our experience with didlaw has been one that we can thoroughly recommend to anyone facing the challenges of an HR minefield. Disciplinary, dismissal, employment and negotiating the potential for a Tribunal hearing are all areas that could make the blood run cold, but Karen Jackson and her team at didlaw have proven invaluable. We can thoroughly recommend their impartiality, their enthusiasm and their dedication to pursuing the best possible outcome for all concerned.
ND, Business client, Surrey
Fantastically professional, supportive and good value! It meant a lot to have people on my side who understood my condition (depression).
I cannot recommend Karen highly enough. Her integrity, kindness and professionalism throughout my dispute were invaluable. Without Karen’s support I would have been forced to return to an untenable situation or slope off (as so very many people do) with my tail between my legs. Karen’s support gave me the strength to do the right thing! She kept me informed every step of the way what she thought my chances were while she dealt with my very difficult employer. I always felt that she believed in my case and was definitely on my side. I never once felt she was in this for the money. She has a real passion for the underdog and a keen legal mind. She actually achieved the impossible in my case – a 900% increase in settlement from original offer.