Karen Jackson


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Karen Jackson, Director

Karen Jackson


You provided advice & direction, which resulted in an outcome I had not expected. Your negotiating skills & legal knowledge are superlative. Most impressive was the kindness & honesty shown to me during this difficult experience. Thank you Karen for bringing light into a dark place. Your professionalism in fighting my corner helped me quit self-pity and get on with my life. You are inspirational. I would recommend you to anyone caught in employment difficulties.

Karen Jackson, Senior solicitor is the force behind didlaw. Karen graduated from University College London in 1989 with a First and worked in the City for Arthur Andersen, J P Morgan and finally at Union Bank of Switzerland as a futures broker. After 7 years of non-stop stress on the trading floor she graduated law school with a Distinction and trained as a solicitor at Mishcon de Reya in London. Karen then became Head of Legal UK and Eire for the cosmetics giant L’Oreal, where most of her work focussed on employment.

Karen founded didlaw in 2008, following successful heart transplantation surgery at Papworth Hospital in Cambridge in 2006. Karen is ranked in Chambers & Partners and has been listed as a Recommended Lawyer in the Legal 500. In 2013 the Law Society commissioned Karen to write her book, Disability Discrimination: Law and Case Management. A second edition is in preparation for publication in early 2019.

She is a regular keynote speaker for The Priory Group, The Institute of Psychiatry and the CIPD, as well as speaking and exhibiting at Health and Wellbeing @ Work and other health and wellbeing conferences across the UK. Last year saw Karen’s webinar for the Law Society on Disability Discrimination receive glowing reviews and the highest ever score from their end-users. Karen is also a former trustee of the Mental Health Foundation.

She is highly attuned to the issues around illness and disability in the workplace. She enjoys putting her technical and people skills to good use.  Karen says: “I’m passionate about didlaw. The best thing about my job is the satisfaction of helping people and businesses through difficult times. I like using my energy to manage tricky situations, which are really stressful and time consuming, achieving a positive outcome.”

Karen loves long walks with her dogs, cycling, opera, cocktails, baking and her Texan husband’s fantastic food. She has appeared in The Guardian, Red and Prima magazines to talk about her experience of transplantation and also on the Charlie Crocker Show on BBC Radio Solent, she is widely featured in the press in relation to her work at didlaw.

For obvious reasons she is an ardent promoter of the Organ Donor Register. Have you signed up?



publications1 Disability Discrimination: Law and Case Management, 1st Edition Karen Jackson and Lydia Banerjee Publisher: The Law Society

This work is the first book dedicated solely to disability discrimination law since the Equality Act 2010 became law. The work contains a comprehensive overview of the law and is accompanied by a case study showing how the law may be applied in practice. Finally it contains an overview of the Employment Tribunal process and precedents from a practising barrister. The appendices to the book contain the key guidance from the Equality and Human Rights Commission Statutory Code of Practice on Employment, the Office for Disability Issues Guidance on the Definition of disability and all the relevant extracts from the statutes around disability discrimination. There are also web links to further information so that the reader has literally everything they need to be able to understand disability discrimination law in the UK.

Read a review by clicking here You can order your copy by clicking here

publications2 Discrimination Law and Occupational Health Practice Edited by: Diana Kloss and John Ballard Publisher: The At Work Partnership (November 2012)

This work is aimed at Occupational Health practitioners and gives a thorough grounding in discrimination law in the work context. The work is edited by Diana Kloss and Dr John Ballard. Diana is a well-established expert in the field, barrister, honorary senior lecturer in OH law at the University of Manchester and former Employment Judge. John sits as a panel member in tribunal and has been an experienced writer and researcher on Occupational Health for over 20 years. He is an honorary fellow of the Faculty of Occupational Medicine.Other contributors to the book include Nick Hanning, Partner at RWPS LLP and President of ILEX who specialises in occupational stress claims and Allen Tyrer, a former City lawyer whose website stammeringlaw.org.uk contains a wealth of information on disability discrimination law.Chapter 3 Legal protections for those with a disability is written by Karen Jackson of didlaw.Discrimination laws are complex to the non-expert. This book aims to simplify the key areas so that OH professionals can do their job with an awareness of the issues.Many of the most challenging areas of OH practice are covered off in this work. Health and Safety at Work magazine gave it 4/4 for content and calls it “an absolute mine of information, with clear summaries of the law and of cases showing how it has been applied… the practical implications for OH specialists and indeed managers are set out very well”.

You can order your copy by clicking here


Thank you so much for everything you have done Karen. You have been a really great support to us as well as an inspiring and energising motivator, during a very painful and difficult period for us. I really appreciate not just the practical advice but also the spirit in which you have guided us through. It has been absolutely invaluable. I can’t tell you how, following our first meeting with you, I felt so much more confident and protected in the situation. The way you guided us and supported us through the last few weeks has made a really unpleasant situation bearable and hopeful at every turn. Thank you so much. Today is the first day of the future, and it looks brighter now.